The process of properly entering and filing a death certificate is surprisingly complex. For example, when a person passes away, a physician must ‘certify’ the cause of death in a particular way and describe the circumstances in a medically precise, legally allowable (and statistically useful) manner.
This type of information has become increasingly essential for understanding population trends and surveillance, including tracking of epidemic outbreaks. Many organizations, including the National Centers for Disease Control (CDC), rely heavily on this data for the compilation of regional and national statistics.
Gold Systems has built vital record registration systems for several government agencies, including the States of Montana, Arizona, and the District of Columbia. DC and Arizona both use LearningZen to implement a process in which a user of the registration software must first take a training course pertinent to their area of work.
The LearningZen API (application programming interface) is used to create a link between the Birth/Death registration system and LearningZen. This API allows the registration system to determine whether a user has completed the course.
If not, a notification is presented to the user reminding them to take the course and provides a link to allow them to go directly to the course.
This approach allows the administrators of the system to more closely monitor who receives the training that they feel is necessary to use the system. Implementation of the linkage between LearningZen and the DC Birth/Death registration system is relatively recent, so it is currently not ‘mandatory’ that a person completes a particular course before they can use the system. These users are often working in a hospital environment and it is important that they are able to complete their work in a timely fashion.
Using the API, it is possible to track how many times a user ignores the message to ‘complete the course’ and this will be used by the system administrators to take follow up action. They are also considering locking the user out of the registration system automatically after a certain period of time - at least technically speaking this is easily accomplished. Whether or not it is a good idea remains to be seen - stay tuned for a report on how it plays out in a future posting!