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When You Should Invest in Training for Your Employees

When You Should Invest in Training for Your Employees


When You Should Invest in Training for Your Employees

By Dave Wilcox, LearningZen CEO


As a business owner or manager, it is important that you recognize when your employees may need training.  Sadly, we often only realize the need after something unfortunate happens such as losing a key client or a key employee.  In most of these cases, we later realize that the signs were there the whole time and that we were simply choosing to ignore them.  While there are many scenarios that I could cover, I am going to focus on just a few that I have had firsthand experience with. 

The Under-performing Employee – If someone on your team is consistently making mistakes, providing poor service, or otherwise struggling in their role, it is highly likely that they have not received the proper training for their position.  Most employees want to do a good job, but are unsure in their positions and lack the confidence to ask for training.  These employees will typically embrace a training program that can help them improve the quality of their work and in turn, their enjoyment of their position.  Sadly, we often blame the employee or chalk this up to a lack of ability or desire, when better training was all that was needed.

The Old Dog The statement that you cannot teach an old dog new tricks can be accurate far too often if you are not providing the training that allows them to master the new tricks.  Certainly, every organization has a few self-motivated individuals that will adopt technological advancements as they come out, but many others will avoid change as if it were a disease.  If you notice your employees that have not embraced the advancements in technology such as email, computers, the internet, or other technologies used in your industry, you need to get them the training they need to be as productive are the rest of the team.  Allowing your staff to ignore technological advancements does a disservice to both you and your employee. 

The Ladder ClimberOften the opposite of the old dog, the ladder climber is looking for every option to advance their career.  They are always looking for ways to improve their skill set and their resume.  Many mangers fall into the trap of asking ‘Why should I train them if they are then likely to leave.’  Of course the adage that is equally true is ‘What if you don’t train them and they stay?’  The later will leave you with an unsatisfied, disgruntled employee that is underperforming in their position.  I have found that when we do provide the training to let someone improve both their skills and their resume, that they typically stay with the organization for that very reason.  They like to know that they have options should they want to leave, but if you treat them well and provide training and support they request, your investment will almost always be returned with happy and productive employees that stick around.


Trends Driving LMS Growth Infographic

Trends Driving LMS Growth Infographic

Trends Driving LMS Growth Infographic

Businesses have started to implement a Learning Management System (LMS) for training of not only their new employees but also for cross training and advanced career development for their existing employees. BetterBuys’ infographic 4 Key Trends Driving LMS Growth Infographic discusses 4 trends that are driving growth for LMS implementation. The trend that really jumped out at me is that “by 2020 Millennials are expected to make up 75% of the workforce”. And we all know that Millennials are expecting some form of eLearning for their training*.

What trend surprised you or confirmed what you were already thinking?

4 Key Trends Driving LMS Growth Infographic
Find more education infographics on e-Learning Infographics
ADDIE Model Infographic

ADDIE Model Infographic

ADDIE Model Infographic

Are you familiar with the ADDIE Instructional Design Model? Since I am an accidental instructional designer I’ve heard about the ADDIE model and have always had it on my to-do list to learn more about but, as usual, life gets away from me and I don’t think about it again until I hear or read it again. The ADDIE Instructional Design Model Infographic created by Nicole Legault does a great job of highlighting the key points of the ADDIE model. 

Find more education infographics on e-Learning Infographics

Are you using videos in your eLearning?

Are you using videos in your eLearning?

Are you using videos in your eLearning?

I recently read a statistic that 98% of organizations included video in their digital learning strategies in 2016. After reading this statistic I started to evaluate my videos and questioning when I use videos and are they engaging my users. Atomi, an eLearning Authoring Tool, created an infographic all about the mistakes to avoid when creating videos for your eLearning courses. I hope you learn a couple new tricks like I did from their 5 Mistakes in Using Videos for E-Learning Courses Infographic. 
5 Mistakes in Using Videos for eLearning Courses Infographic
Find more education infographics on e-Learning Infographics
Evaluating Your Online Courses – LearningZen’s View Portal Course Tool

Evaluating Your Online Courses – LearningZen’s View Portal Course Tool

Evaluating Your Online Courses –
LearningZen’s View Portal Course Tool

Wouldn’t it be cool if you knew exactly what a student was struggling with in a course?  Or how about your whole training community?  How can you fix those deficiencies if you can’t find them?
The simple answer is you can’t so let’s go find them.
Administrators and Managers have a great tool called View Portal Courses. What’s this?  Am I speaking some foreign language?  No, but I’m about to blow your mind if you’re a training geek like me 😊
Let’s play in the land of Zen shall we?
Start by either clicking on your Portal or Manager tab depending on your role in the portal:

Now click on the Student’s tab and view the list of students and their course status or score:
Now click on that score and view their chosen answers:
*Note you can print this or even send the student a message about it directly from this view
Well that was cool! 
Now what about the whole team?  I want to know what the most common issues for the whole group are, so let’s do that next:
From still inside that course click the Statistics tab instead of the student tab:
Well look at that!  It’s all there and now I can take a look at the questions most often missed and make some adjustments.  For example, maybe I need a video for that concept or maybe my exam question is misleading?

Alright Zenigans that’s the hint of the day – Now go check it out and let me know what you want to see next!