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5 Tips for Successful Employee Training for Small to Mid-Sized Businesses

5 Tips for Successful Employee Training for Small to Mid-Sized Businesses

Regular training sessions offer incredible benefits for businesses and individual employees. A strong training program can improve worker performance, boost employee satisfaction, and provide a better experience for customers. If you own a business that is small or mid-sized, then you need well-trained employees to support your goals. Check out our new infographic for a few tips to help you launch a successful training program:

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At LearningZen, we help our clients design their own easy, intuitive, and engaging company training courses with our learning management system. To find out more about how LearningZen can help businesses of all sizes, contact us today!

Traditional eLearning is Dead

Traditional eLearning is Dead

I’m here to talk to you about a serious topic. It’s a passing, a final resting, the long sleep…But it’s not a day for mourning, it’s a day for celebration! Let’s take a minute to think about how we learn and then a moment to reflect on how the people we are struggling to train also absorb training information.  I bet it’s very different. What are you to do when you realize your method of training isn’t getting through to your audience? I’m here to talk about the death of traditional e-learning.

Let’s be frank, the days of 4-hour training modules has long been over.  eLearning moved to 2-hour courses, then came an hour, a half an hour, 15 minutes and it’s landed on micro courses. Micro courses are courses you can typically complete in 5 minutes or less. Roughly the same amount of time Neymar rolls around after he dives is “tackled”. https://www.youtube.com/watch?v=Pgc5ipQ9bFE

The internet world that we live in moves at tremendous speeds and young minds absorb materials faster than previous generations ever could because they have instant access to seeing exactly how almost anything in the world is done. They have instant video access and gratification. I have no idea what the average age is of the person who is watching this video or reading this blog but for a just a second think back how hard it would have been 30 year ago to instantly learn how to change your own oil in your car. Was this part of the car manual? Maybe you had a handy mom or dad that taught you, but this is something literally almost anyone in the world can now learn to do in the span of 5 minutes. By watching a video. https://youtu.be/rYWcL76WMRg How cool is that?

I watched that video and now I feel like I know how to change my own oil. I didn’t before I watched it. Actually, I didn’t have a clue. I have no idea who recorded this video and if I didn’t like it, there were lots of other oil change videos to choose from. I have zero affiliation with that video but it more than proved my point. With just a little bit of on demand training, almost anyone can change their own oil.

Time is money. We make choices on what is more important every day and we often choose time over money. Time may very well be the most valuable currency in the world. Have fun mining for crypto I’m moving full speed ahead with a time machine, Doc Brown was right.

Now that I’ve seen the changing your own oil video I know in a pinch I could learn how and re-watch it, reviewing the information every step of the way. Pause when I want, confirm that step then continue. Micro learning and videos work. In today’s rapid paced world where time is money it’s just a lot easier and more convenient to stop into your local lube-o-rama and move on with your life.

The younger generation absorbs material at such a rapid pace. This generation will have endless access to information and it’s just keeps getter faster and easier to see how to do anything. They are watching the “how” while hearing the “why” and they hunger to learn both. We must show and explain, not order and expect. In minutes they’ve mastered what took other generations weeks and hours to comprehend. We need to be teaching our young hires using methods they want and expect. We put those teaching methods like video’s into a Learning Management System (LMS) so we can track and validate learning has taken place.

If you take one thing away from this try and remember we are not training ourselves. Don’t forget who your audience is. No one has the time, desire and willingness to go through a 60-minute course that tells you how to greet a customer. Show them in minutes. Traditional e-learning is dead, RIP old fella.

Tips To Engage Your Employees in Online Training

Tips To Engage Your Employees in Online Training

Always emphasize the benefits and on-the-job applications of the online training session. Employees simply aren’t going to be motivated to learn if they aren’t aware of the real world value and benefits of the subject matter. If you give them real world applications or reasons on why they should perform their online training sessions, it helps to set the stage for their personal and professional growth in their specific job roles. They can then see the direct benefit; like how to upsell on a new desert item or add on bottle of wine sale will directly affect their overall tips and put more money in their paycheck at the end of the night. This will keep their motivation up and their attention focused on the task at hand, which is absorbing the key takeaways from the online training.
Encourage an online training culture within your company. Online training should be more than a mandatory activity. It should be part of the culture of your company. Most of your younger staff members are probably expecting some form of online training. Your employees should also realize how greatly they can benefit professionally from their online training, and must be well aware of how much your company values their true devotion and participation. While mandatory online training can be boring and frustrating for employees, if you make it your mission to embrace online training and to encourage your employees to get on board, then you can put a positive spin on the overall online training experience and motivate them. Send out newsletters and emails that stress the benefits of an online training module or event, and get them excited about improving their skills and mastering new tasks.
Give them a variety of interactive opportunities. Knowing your audience and understanding that there is a variety of Learning styles and tailoring your Training to those different learning styles will help tremendously in the adoption and usage of an Online Training program. Using videos for the younger generation is highly recommended for this group. They are used to pulling up videos online to learn how to perform a certain task or method of operation. Also, interactive games or gamification is a great tool to create further enhance the engagement of the Online training. It just makes it more fun to play a game then read a bunch of black and white text. This will help motivate your employees because they will actively participate and gain that knowledge as it becomes more fun for the employees to actively participate in the process.
Set up a reward or incentive program. One of the most powerful ways to motivate employees in online training is to offer them rewards or incentives. If they are performing well and passing all of their assessments with flying colors, offer them some form of praise or create an incentive system that allows them to earn credits or points for their hard work. While learning skills and acquiring new knowledge should be its own reward, there are times when employees need that extra boost to complete online training modules or attend online training events. You can also gamify your online training in order to integrate rewards, such as allowing them to advance to the next level once they’ve finished a module.
If you’re looking for ways to engage your employees and to achieve the maximum job performance boost out of your online training, then it’s all about motivation. Each of these tips to motivate your employees can help you to get them excited and inspired, so that they can become active participants in the online training process.
Improve the impact of your Learning Management System for your Franchise Network

Improve the impact of your Learning Management System for your Franchise Network

Your Learning Management System (LMS) can be a powerful learning center, whether for product knowledge, sales development, operations, compliance and as a part of your blended training. 
 
The easiest way to get your franchises to not only use your LMS but get their buy in is to use it yourself. If you do not have a corporate culture of learning and development, focus there first.
 
You have to be willing to be an example of the results you are looking for from your franchisees. Your franchisees will do as you do not as you say. 
 
Begin to develop that culture of learning by offering a blended learning approach to your franchisee onboarding process. 
  1. You can create a group of courses (track) that your franchisees will have to complete in your LMS before scheduling their in-house training. 
  2. You can have your franchisee take any safety courses, policies, and general operational information via your LMS. This will free up time during your in-house training to focus on the topics that will help them run a successful business.
When it comes to designing your courses for maximum engagement: 
  1. Design your courses to be interactive and something that your franchisees look forward to taking. One long chapter that is all text will turn off the student and result in far less engagement. 
  2. Is your portal inviting? Does it encourage your users to want to come back? Does it highlight your brand?  These are all questions to ask when designing your training portal to gain the maximum buy in from your franchisees. 
  3. Will a good number of your students be taking their training courses on a mobile device? If yes, you will want to ensure your LMS is mobile friendly. This is also something to keep in mind when creating your courses. 
Encourage your franchisees to create a culture of learning. Franchisees can encourage employee discussions about the training courses they have taken and what did they learn from the course at the weekly staff meetings. Give recognition for the highest score, most successfully completed courses, etc… 
 
Organizational learning is an ongoing, dynamic process and should be part of your system’s DNA. A culture of learning supports an environment where everyone learns, everyone teaches, and everyone shares knowledge. Franchise Systems that embrace a culture of learning can expect to gain and sustain a competitive advantage over those that do not.
Presenting Content Infographic

Presenting Content Infographic

Presenting Content Infographic 

I recently created a free account with Prezi to see if I can incorporate content created with Prezi into my eLearning courses. While searching their blog I came across this infographic that talks about presenting to different types of learners. It’s a quick read so check it out and let me know what you think.

Presenting Content to Different Types of Learners Infographic
Find more education infographics on e-Learning Infographics
Exploring Corporate Learning Infographic

Exploring Corporate Learning Infographic

I recently read the infographic Exploring Corporate Learning Today by PageUp and I am so glad I did.  Besides talking about barriers in demonstrating learning ROI it also covers some ways to engage employees to deliver business results. If you are a L&D professional and are trying to bridge that gap between company goals and engaging your employees, take a minute and read this infographic.

Exploring Corporate Learning Today Infographic
Find more education infographics on e-Learning Infographics